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ISSN : 1229-6783(Print)
ISSN : 2288-1484(Online)
Journal of the Korea Safety Management & Science Vol.15 No.4 pp.323-330
DOI : https://doi.org/10.12812/ksms.2013.15.4.323

스마트폰 구매 결정 요인과 선호도 분석에 관한 연구

정 순 석*, 김 광 수*
*한국교통대학교 산업경영공학과

A Study on the Smartphone Purchase Decision Factors and Preferences Analysis

Kwang Soo Kim*, Soon Suk Chung*
*Dept. of Industrial and Management Engineering, Korea National University of Transportation, Chungju, 380-702, Korea
Received October 2, 2013; Revision Received November 28, 2013; Accepted December 4, 2013.

Abstract

The number of domestic smartphone users exceeded 30 million people, and the time in the future everyonewill use a smartphone that will come with ago. Past purchase decisions, related research and product from thecompetition between the past case and the relevant literature for the smartphone market smartphone type toderive a purchase decision factors in the decision to purchase any difference between the factors. Literature andpractices through performance, switching costs, product loyalty, design, brand, after-sales service, the pricemore than 7 variables were analyzed. One hundred people surveyed, respectively, did not obtain the response ofa variety of ages and occupations , age of the sample used in the analysis of this study, and is concentratedas a student at the university of smartphones used to facilitate users analysis was done.We expect smartphone companies and related companies to be able to give guidelines for effective technologymanagement.

Smartphone

Reference

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2.Junghoo Kang, A Study on the Effect of Mobile Phone Repurchase Intention for the After-Sales Service Satisfaction, Graduate school of Dankook University, 2008.
3.Keonghee Jung, A Study on the Evaluation of Quality Service, Graduate School of Keonghee University, 2010.
4.Beongyong Jun, A Study on the Customer Satisfaction Depending on Mobile Phone by Attributes, Graduate School of Gondju University, 2007.
5.Hanwon Lee, A Study on the Factors Affecting of Smartphone Purchase Decision and Repur chase, Graduate School of Korea University, 2010.
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7.Green, P.E. & Wind, Y.,“Multi-attribute decision in marketing: A measurement approach. Hinsdale, IL; Dryden press,1973.
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