ISSN : 1229-6783(Print)
ISSN : 2288-1484(Online)
ISSN : 2288-1484(Online)
Journal of the Korea Safety Management & Science Vol.16 No.1 pp.177-189
DOI : https://doi.org/10.12812/ksms.2014.16.1.177
DOI : https://doi.org/10.12812/ksms.2014.16.1.177
제조기업의 제품혁신 영향요인에 관한 연구:
공급자 참여, 고객참여 및 경영성과를 중심으로
A Study on the Factors Affecting Product Innovation of Manufacturing Companies: With a Focus on the Relationship between Participation of Suppliers, Customer and Business Performance
Received January 20, 2014; Revision Received March 12, 2014; Accepted March 19, 2014.
Abstract
The objective of the present study is to analyze the relationship of suppliers and customer participation inproduct development process and effects of such participation on product innovation since it is getting moreand more weight in manufacturing companies. It is also aimed in this study to explore if business performanceof manufacturing companies might be affected by the suppliers participation as well as product innovation thatis realizable by such participation.From the analysis, following conclusions could be drawn:First, suppliers participation in manufacturing companies turned out to have influence upon product innovation(standardized coefficient=0.193, C.R=3.510), implying that nothing is more important than the role of supplierswho have intention to realize innovation through participation in manufacturing companies.Second, the analysis showed that customer participation exercised impact upon product innovation ofmanufacturing companies (standardized coefficient=0.686, C.R=6.433), suggesting that the more customerparticipate in product development process of manufacturing companies, the more manufacturing companiescould sharpen their competitiveness.Third, it was made known from the analysis that the product innovation thanks to suppliers and customerparticipation in manufacturing companies could have influence upon their business performance (standardizedcoefficient=0.762, C.R=7.666), signifying that the product innovation of manufacturing companies might dependon the participation of suppliers and manufacturers and, in turn, could affect their own business performance.
Reference
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14.Li, W., Humpheresy, P.K., Teung, A. C. L. and Edwin Cheng, T.C.(2007), "The Impact of Specific Supplier Development Efforts on Buyer Competitive Advantage: An Empirical Model," International Journal of Production Economics, 106(1)(2007): 230-247.
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18.Mohr, J., "Characteristics of Partnership Success : Partnership Attributes, Communication Behavi or, and Conflict Resolution Techniques," Strate gic Management Review, 15(2): 135-152.
19.Modi, S.B. and Mabert, V. M., "Supplier Development: Improving Supplier Performance Through Knowledge Transfer," Journal of Operations Management, 25(1)(2007): 42-64.
20.Payne, A. F., Storbacka, K. and Frow, P., "Managing the Creation of Value," Journal of the Academy of Marketing Science, 36(1)(2008): 83-96.
21.Paulraj, A., Lado, A.A. and Chen, I. J., "Inter Organizational Communication as a Relational Competency: Antecedents and Performance Outcomes in Collaborative Buyer Supplier Relati onships," Journal of Operations Management, 26(1)(2008): 45-64.
22.Petersen, K., Handfield, R. and Ragatz, G., "A Model of Supplier Integration into New Product Development," Journal of Product Innovation Management, 23(4)(2003): 3771-3882.
23. Reed, R., Lemark, D. J. and Montomery, J. C.(1996), "Beyond Process: TQM Content and Firm Performance," Academy of Management Review, 21(1)(1996): 173-202.
24.Shetty, T., "Managing Product Quality for Profitability," SAM Advanced Management Journal, 53(4)(1998), 810-829.
25.Skilton, P.F. and Dooley, K.J., "The Effects of Repeat Collaboration on Creative Abrasion," Academy of Management Review, 35 (1)(2010): 118-134.
26.Tan, K. C., Kannan, V. R., Handfield, R. B. and Ghosh, S., "Supply Chain Management: An Empirical Study of its Impact on Performance," International Journal of Operations & Production Management, 19(10)(1999), 1034-1052.
27. Tsai, K.H., "Collaborative Networks and Product Innovation Performance: Toward a Contingency Perspective," Research Policy, 38(5)(2009): 765-778.
28. Vonderembse, M. A. and Traceym, M., "The Impact of Supplier Selection Criteria and Supplier Involvement on Manufacturing Perform ance," Journal of Supply Chain management, 35(3)(1999): 33-39.
29.Zahra, S. A. and Jeffrey, C., "Contextual Influence on the Corporate Entrepreneurship Perf ormance Relationship: A Longitudinal Analysis," Journal of Business Venturing, 10(1)(1995): 43-58.
2. Benton, W.C. and Maloni, M., "The Influence of Power Driven Buyer/Seller Relationship on Supply Chain Satisfaction," Journal of Operations Management, 23(1)(2005): 1-22.
3. Coltman, T., Devinney, T.M. and Midgley, D.F., "Customer Relationship Management and Firm Performance," Journal of Information Technology, 26(3)(2011), 205-219.
4. Cousins, P.D. and Menguc, B., "Implications of Socialization and Integration in Supply Chain Management," Journal of Operations Management, 24(2006): 604-620.
5. Deming, W.E., Out of the Crisis Boston, MA. The MIT Press, 2000.
6.Flynn, B.B., Schroeder, R. and Sakakibara, S.(1995), "The Impact of Quality Management Practices on Performance and Competitive Advantage," Decision Sciences, 26(5)(1995): 659-691.
7.Handfield, R. B., Nichols, E. L. and Ernest, L.(1999), Introduction to Supply Chain Manage ment, Prentice Hall Englewood Cliffs, NJ, 1999.
8. Hargadon, A., Sutton, R.I., "Technology Broke ing and Innovation in a Product Developm ent Firm," Administrative Science Quarterly, 42(4) 1997): 716-749.
9. Jansen, J. J. P., Bosch, V. and Volberda, F., "Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators," Management Science, 52(11)(2006): 1661-1674.
10.Kaynal, H., "The Relationship between Total Quality Management Practices and Effects on Firm Performance," Journal of Operations Management, 21(4)(2003): 405-435.
11. Kannan, V.R. and Tan, K. C.(2005), "Just in Time Total Quality Management and Supply Chain Management: Understanding Their Linkages and Impact on Business Performance," Omega, 33(2)(2005): 152-162.
12.Kleinschmidt, E.J. and Cooper, R.G., "The Impact of Product Informativeness on Performan ce," Journal of Product Innovation Management, 8(4)(1991): 240-251.
13.Krause, D. R., Scannell, T.V. and Calantone, R.J., "A Structural Analysis of the Effectiveness of Buying Firms Strategies to Improve Supplier Performance," Decision Science, 31(1)(2000): 33-55.
14.Li, W., Humpheresy, P.K., Teung, A. C. L. and Edwin Cheng, T.C.(2007), "The Impact of Specific Supplier Development Efforts on Buyer Competitive Advantage: An Empirical Model," International Journal of Production Economics, 106(1)(2007): 230-247.
15.Lusch, R.F. and Brown J.R., "Interdependence Contracting and Relational Behavior in Market ing Channels," Journal of Marketing, 60(1)(1996): 19-61.
16. Mantel, S.P., Tatikonda, M.V. and Liao, Y., "A behavioral Study of Supply Manager Decision Making: Factors Influencing Make versus Buy Evaluation," Journal of Operations Management, 24(6)(2006): 822-838.
17.Mills, P.K. and Morris, J. H., "Clients as 'Partial' Employees: Role Development in client Participation," Academy of Management Review, 11(4)(1986): 726-735.
18.Mohr, J., "Characteristics of Partnership Success : Partnership Attributes, Communication Behavi or, and Conflict Resolution Techniques," Strate gic Management Review, 15(2): 135-152.
19.Modi, S.B. and Mabert, V. M., "Supplier Development: Improving Supplier Performance Through Knowledge Transfer," Journal of Operations Management, 25(1)(2007): 42-64.
20.Payne, A. F., Storbacka, K. and Frow, P., "Managing the Creation of Value," Journal of the Academy of Marketing Science, 36(1)(2008): 83-96.
21.Paulraj, A., Lado, A.A. and Chen, I. J., "Inter Organizational Communication as a Relational Competency: Antecedents and Performance Outcomes in Collaborative Buyer Supplier Relati onships," Journal of Operations Management, 26(1)(2008): 45-64.
22.Petersen, K., Handfield, R. and Ragatz, G., "A Model of Supplier Integration into New Product Development," Journal of Product Innovation Management, 23(4)(2003): 3771-3882.
23. Reed, R., Lemark, D. J. and Montomery, J. C.(1996), "Beyond Process: TQM Content and Firm Performance," Academy of Management Review, 21(1)(1996): 173-202.
24.Shetty, T., "Managing Product Quality for Profitability," SAM Advanced Management Journal, 53(4)(1998), 810-829.
25.Skilton, P.F. and Dooley, K.J., "The Effects of Repeat Collaboration on Creative Abrasion," Academy of Management Review, 35 (1)(2010): 118-134.
26.Tan, K. C., Kannan, V. R., Handfield, R. B. and Ghosh, S., "Supply Chain Management: An Empirical Study of its Impact on Performance," International Journal of Operations & Production Management, 19(10)(1999), 1034-1052.
27. Tsai, K.H., "Collaborative Networks and Product Innovation Performance: Toward a Contingency Perspective," Research Policy, 38(5)(2009): 765-778.
28. Vonderembse, M. A. and Traceym, M., "The Impact of Supplier Selection Criteria and Supplier Involvement on Manufacturing Perform ance," Journal of Supply Chain management, 35(3)(1999): 33-39.
29.Zahra, S. A. and Jeffrey, C., "Contextual Influence on the Corporate Entrepreneurship Perf ormance Relationship: A Longitudinal Analysis," Journal of Business Venturing, 10(1)(1995): 43-58.
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