ISSN : 2288-1484(Online)
DOI : https://doi.org/10.12812/ksms.2014.16.4.397
Importance Performance Analysis using SN ratio
Abstract
this study present the method that give value to use SN(Signal-to-Noise) ratio in IPA.
A case study of lecture satisfaction are solved by the proposed method and the existing method. Also, the result is compared with the existing method using Mean and the proposed method using SN ratio.
SN비를 이용한 중요도 만족도 분석
초록
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Reference
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